Support Tickets
Clients can submit hosting, domain, email, and infrastructure support requests.
Client Access
Clyptix client portal
Authorized clients can access support requests, infrastructure reports, onboarding documents, and project updates through the secure portal.
Legacy notice:
Older clients may still use temporary onboarding accounts issued by the support desk.
Portal Login
Sign in using your assigned client account.
Temporary onboarding note
Some pilot clients were issued temporary access through
client.demo@clyptixltd.com.
Infrastructure Reports
Monthly reports are uploaded for client review under
/portal/reports/.
Legacy VPN Access
Older projects used the legacy VPN support channel: vpn-helpdesk@clyptixltd.com.
Public access paths
Known portal paths
These client-facing paths are listed publicly for onboarding purposes. They should be reviewed regularly to reduce unnecessary exposure.
/client-portal.html
Main portal login page
/portal/reports/
Monthly infrastructure report folder
/backup/contact-old.html
Legacy contact page still publicly reachable
/assets/docs/staff-onboarding-guide.pdf
Internal onboarding document link